Question 1

CANCELLATION POLICY | NON-EVENT RENTALS

Accepted Answer

We have a NO REFUND policy. However, we will allow modifications and cancellations within 24 hours of the contracted start time, and a credit will be issued for a future session. (Credits are valid for 12 months). If a change is made outside of the 24 hour window, 100% of booking fee will apply and no credit will be issued

Question 2

OCCUPANCY

Accepted Answer

Although the studio can hold up to 100 people, studio reservations are for groups of 10 or less. For groups larger than 10, we ask that you submit an event reservation.

Question 3

STUDIO SOUND

Accepted Answer

Due to the proximity of the street and the surrounding businesses, noise levels may vary. We do not recommend our space for audio recordings or voiceovers.

Question 4

RESTRICTIONS

Accepted Answer

The following items are strictly prohibited at The Glossary Studios.

- Partial or full nudity
Due to the high visibility of our studio and our large windows, The Glossary does not allow nude or partially nude photography.

- Candles or fires at anytime
This includes sparklers and fireworks. No smoking is allowed in the studio. Projects involving smoke must have prior consent of a company representative

- Glitter or confetti

- Pets are not allowed without consent of a company representative.

- llicit drug use
The Glossary reserves the right to terminate the reservation immediately without refund if such activity occurs.

- Nails or pins in the walls or backdrops. 
You must use command hooks or gentle painters tape if you need to hang items. You are 100% liable for any damages to the studio during your session.

Question 5

LOCATION & PARKING

Accepted Answer

Conveniently located in the heart of the DFW metroplex, this stylish venue offers private access to over 1,400 square feet, an abundant amount of natural light, and a clean white industrial setting with pops of color.

There is ample parking in front and rear of building.

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