We have a NO REFUND policy. However, we will allow modifications and cancellations for reservations that are more than 24 hours from the contracted start time, and a credit will be issued for a future session. (Credits are valid for 12 months). If a change is made less than 24 hours before your reservation, 100% of booking fee will apply and no credit will be issued.

 

Rental time begins promptly at contracted start time and ends promptly at contracted end time, regardless if renter and/or renter’s party is late.

 

Fees for additional time that was not billed during the initial booking will be due by end of the following day. The card on file will be charged the late fee the following day.

 

Rental time includes load in, setup, tear down, and clean up. The studio must be clean and fully vacated by the scheduled end time. Please be courteous to the next guest’s appointment and consider this when booking your rental. If you utilize the space past your contracted end time, you will be charged at a $10 rate per minute.

$100 minimum cleaning fee required for excessively dirty studio and large groups or production crews up to 10 people.

 

Maximum of 10 people in renter’s party. For parties larger than 10, please request to reserve the studio as an event space.

 

Be respectful of the entire studio space

 

Music is to be kept at reasonable levels.

 

Use lighting and equipment for its intended purpose only.

 

Absolutely no candles or fires in studio at anytime. This includes sparklers and fireworks. No smoking is allowed in the studio. Projects involving smoke must have prior consent of a company representative

 

Due to the high visibility of our studio and our large windows, The Glossary does not allow nude or partially nude photography.

 

No glitter or confetti in the studio.

 

No pets allowed without prior consent of a company representative.

 

Absolutely no illicit drug use is allowed, and The Glossary reserves the right to terminate the reservation immediately without refund if such activity occurs. 

 

Absolutely no nails or pins in the walls or backdrops. You must use command hooks or gentle painters tape if you need to hang items. You are 100% liable for any damages to the studio during your session.

 

If food is used, it must be properly disposed of and areas must be thoroughly cleaned after. Dumpster located in rear of building and cleaning supplies available for use.

 

Do not drag props and furniture across the floors. Pick them up and move them properly to avoid damaging the studio. Return all items to their original location when finished.

 

Report any damages, repairs or maintenance needed immediately to management. If it is reported by the following person you may be held responsible for the damages.

 

Before your scheduled end time, please make sure the studio is clean. This includes taking garbage out, sweeping, and wiping down props and equipment as needed.

 

Renter may not sublease the studio to any third party.

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Security cameras are active in all common areas.

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All guests are required to agree to these studio terms and conditions prior confirming their booking.